Fuel Island Review
Pilot Tennessee Dickson
This "Fuel Island Review Pilot Tennessee Dickson" is a
review of the fuel island at the Pilot Travel Center in
Dickson, TN, USA.
This review is being conducted based upon our
own expectations of what a fuel island that caters to
professional truck drivers of commercial motor vehicles should be like.
Mike's driver manager at his
trucking company has said that the company wants feedback
from their drivers regarding their fuel solutions (locations where they
are assigned to get fuel). If the drivers have a bad experience, they
are to report that and if the company receives enough bad reports about
a particular fueling location, the company will look for alternatives.
In this way, there is an economic incentive for truck
stops to provide what drivers need and want when they arrive
at a fueling location.
For our review, we are choosing to assign a number to
each aspect of the fuel island experience:
- "5" is excellent;
- "4" is very good;
- "3" is average or ok;
- "2" is unsatisfactory and
- "1" is poor and needs
immediate corrective action; and
- "N/A" means not applicable.
We are choosing not to identify a specific bay because
we figure that
what goes at one bay at a facility will generally be true at all of
Fuel Island Review
Location: Pilot Travel
Dickson, TN, I-40,
|Fuel island area was clean,
devoid of fuel and
oil on ground
Trash barrels were emptied or had little trash in them
Fuel pump was in good working order and delivered fuel in a timely
Card reader and keypad was in good working order
Transaction required no additional action from driver inside the
There were sufficient paper towels for checking oil or cleaning
Windshield washing fluid was present, was sufficiently clean and had
soap in it for cutting grease and bug guts
There was a long handled squeegee with both sides in good working order
for reaching truck windshields without having to get up on the truck
A water spigot with hose was present and in good working order
An air hose with commercial truck tire pressure was available on at
least every other bay
Bays with ULSD (ultra low sulfur diesel) were well marked
|Friendliness and courtesy of
combined with wait time
"Fuel Island Review Pilot Tennessee Dickson"
|Categories being graded
|Total points for all
|Grade for fuel island
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