This "Fuel Island Review Pilot South Carolina Florence 2" is a second review of the fuel island at the Pilot Travel Center in Florence, SC, USA. The contents of this review have been sent through the form on our Fuel Island Review page.
The questions answered below were preceded with grading instructions like this: "On a scale of 5 (high) to 1 (low)..." with this grading scale:
Unless the reviewer so noted in a text block at the bottom of the form, a specific bay is not identified because we figure that what goes at one bay at a facility will generally be true at all of them.
Reviewer: Mike Simons
Country: United States
Reviewer is a...: Company Driver
Reviewer's total years of professional driving experience: 10.5
Name and location of truck stop fuel
Pilot Travel Center, Florence, SC, I-95, exit 164
Date fueled at this location: September 20, 2010
How did you come to fuel at this location: Company-supplied fuel solution
How did you pay for your fuel: Comdata
How long was your wait to get fuel: No waiting
|Was the fuel island area of your bay clean, devoid of fuel and oil on ground?||4|
|Were the trash barrels empty or had little trash in them?||2|
|Was the fuel pump in good working order such that it delivered fuel in a timely manner?||5|
|Were the card reader and keypad in good working order?||5|
|Did the transaction require NO additional action from you inside the facility?||5|
|Were there sufficient paper towels for checking oil or cleaning?||1|
|Was windshield washing fluid present, sufficiently clean and having soap in it for cutting grease and bug guts?||2|
|Was there a long handled squeegee with both sides in good working order for reaching your truck windshield without having to get up on the truck?||4|
|Was there a water spigot WITH hose present and in good working order?||2|
|Was there an air hose with commercial truck tire pressure available on at least every other bay?||1|
|Were bays with ULSD (ultra low sulfur diesel) well marked?||N/A|
|If you had to go inside, what was the friendliness and courtesy of facility staff, combined with wait time?||N/A|
"Fuel Island Review Pilot South Carolina Florence 2"
Was there anything else noteworthy about your fuel island experience?:
The water spigot on the fuel island not only did not have a hose, it didn't even have a handle/knob! Why? Please see photos.
Photos: Fuel Island Review Pilot South Carolina Florence 2
Fuel island at Pilot Travel Center in Florence, SC.
Close-up of the paper towel dispenser at the fuel island at Pilot Travel Center in Florence, SC. Notice that there are no towels whatsoever.
Close-up of the trash barrel at the fuel island at Pilot Travel Center in Florence, SC. Notice that it is almost completely full.
Close-up of the water spigot at the fuel island at Pilot Travel Center in Florence, SC. Notice that not only does it not have a hose, it doesn't even have a handle or knob! Why?