Fuel Island Review Pilot Connecticut Milford

This “Fuel Island Review Pilot Connecticut Milford” is a review of the fuel island at the Pilot Travel Center in Milford, CT, USA. To submit a fuel island review of your own, please use our fuel island review form.

The questions answered below were preceded with grading instructions like this: “On a scale of 5 (high) to 1 (low)…” with this grading scale:

  • “5” is excellent;
  • “4” is very good;
  • “3” is average or ok;
  • “2” is unsatisfactory and needs attention;
  • “1” is poor and needs immediate corrective action; and
  • “N/A” means not applicable.

Unless the reviewer so noted in a text block at the bottom of the form, a specific bay is not identified because we figure that what goes at one bay at a facility will generally be true at all of them.

Fuel Island Review

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Reviewer: Mike Simons
Country: United States
Reviewer is a…: Company Driver
Reviewer’s total years of professional driving experience: 10.5
Name and location of truck stop fuel island being reviewed: Pilot Travel Center, Milford, CT, I-95, Exit 40
Date fueled at this location: October 8, 2010
How did you come to fuel at this location: Company-supplied fuel solution
How did you pay for your fuel: Comdata
How long was your wait to get fuel: No waiting

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Grading categories: Fuel Island Review Pilot Connecticut Milford

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Was the fuel island area of your bay clean, devoid of fuel and oil on ground? 3
Were the trash barrels empty or had little trash in them? 3
Was the fuel pump in good working order such that it delivered fuel in a timely manner? 5
Were the card reader and keypad in good working order? 5
Did the transaction require NO additional action from you inside the facility? 5
Were there sufficient paper towels for checking oil or cleaning? 5
Was windshield washing fluid present, sufficiently clean and having soap in it for cutting grease and bug guts? 2
Was there a long handled squeegee with both sides in good working order for reaching your truck windshield without having to get up on the truck? 4
Was there a water spigot WITH hose present and in good working order? 3
Was there an air hose with commercial truck tire pressure available on at least every other bay? 5
Were bays with ULSD (ultra low sulfur diesel) well marked? N/A
If you had to go inside, what was the friendliness and courtesy of facility staff, combined with wait time? N/A

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Fuel Island Review Pilot Connecticut Milford

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Categories being graded at this facility: 10
Total points for all categories: 40
Grade for fuel island at this facility (points/categories): 4.0

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Was there anything else noteworthy about your fuel island experience?:

This truck stop was packing to overflowing last night and I was forced to wait to get fuel this morning.

Additional comments::

The windshield wash water was just that: water. No soap, no surfactants.


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