This “Fuel Island Review Flying J Florida Saint Augustine” is a review of the fuel island at the Flying J Travel Center in Saint Augustine (St. Augustine), FL, USA. The contents of this review have been sent through the form on our Fuel Island Review page.
The questions answered below were preceded with grading instructions like this: “On a scale of 5 (high) to 1 (low)…” with this grading scale:
- “5” is excellent;
- “4” is very good;
- “3” is average or ok;
- “2” is unsatisfactory and needs attention;
- “1” is poor and needs immediate corrective action; and
- “N/A” means not applicable.
Unless the reviewer so noted in a text block at the bottom of the form, a specific bay is not identified because we figure that what goes at one bay at a facility will generally be true at all of them.
Fuel Island Review Flying J Florida Saint Augustine
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| Reviewer: | Mike Simons |
| Country: | United States |
| Reviewer is a…: | Company Driver |
| Reviewer’s total years of professional driving experience: | 10.5 |
| Name and location of truck stop fuel island being reviewed: | Flying J, St. Augustine, FL, I-95, exit 305 |
| Date fueled at this location: | August 16, 2010 |
| How did you come to fuel at this location: | Company-supplied fuel solution |
| How did you pay for your fuel: | Comdata |
| How long was your wait to get fuel: | Less than 10 minutes |
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Grading categories: Fuel Island Review Flying J Florida Saint Augustine
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| Was the fuel island area of your bay clean, devoid of fuel and oil on ground? | 3 |
| Were the trash barrels empty or had little trash in them? | 1 |
| Was the fuel pump in good working order such that it delivered fuel in a timely manner? | 5 |
| Were the card reader and keypad in good working order? | 5 |
| Did the transaction require NO additional action from you inside the facility? | 5 |
| Were there sufficient paper towels for checking oil or cleaning? | 5 |
| Was windshield washing fluid present, sufficiently clean and having soap in it for cutting grease and bug guts? | 3 |
| Was there a long handled squeegee with both sides in good working order for reaching your truck windshield without having to get up on the truck? | 5 |
| Was there a water spigot WITH hose present and in good working order? | 1 |
| Was there an air hose with commercial truck tire pressure was available on at least every other bay? | 5 |
| Were bays with ULSD (ultra low sulfur diesel) well marked? | 5 |
| If you had to go inside, what was the friendliness and courtesy of facility staff, combined with wait time? | 4 |
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Fuel Island Review Flying J Florida Saint Augustine
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| Categories being graded at this facility: | 12 |
| Total points for all categories: | 47 |
| Grade for fuel island at this facility (points/categories): | 3.9 |
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Was there anything else noteworthy about your fuel island experience?:
Yes, please see the photo below.
Additional comments::
I was concerned after the merger between Pilot and Flying J that the pumps at the latter wouldn’t put points on my card from the former. I put on 148 gallons of fuel. Not only did the pump give me the points but it also gave me 150 extra points for a total of 298 points.
Photo: “Fuel Island Review Flying J Florida Saint Augustine”
I was very surprised to see this sign posted at the Flying J fuel island in St. Augustine, FL.
I wonder:
- How many incidents of drivers slipping on “slick spots on fuel islands” has Flying J had?
- How is a driver supposed to know if there is a slick spot until he has gotten out of his truck?
- Why doesn’t management just make sure the bays are clean?
- Why was this sign affixed on the passenger side post?
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