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Truck Stop Fuel Island Review Form
for Professional Truck Drivers


While we have written many a truck stop fuel island review, if you're a professional truck driver, consider this an open invitation to write one of your own. Just fill in the form below and submit.

In this way, you help other drivers know what you considered to be the value of your fueling experience.

Furthermore, we're pretty sure that the truck stop chains are reading what we're publishing on our site so that they can work to make their fuel islands better.

Please note that we have asked for the same detail in our truck stop fuel island review form as we put in our own reviews. We'll calculate the grade from the numbers you provide.

We greatly appreciate your powers of observation about your specific truck stop fuel island and your willingness to report it within 48 hours of your truck stop fuel island experience.

Did you have a really great fuel island experience? Write it down and let us know.

Did you have a really horrible fuel island experience? Write it down and let us know.

Did you see something at the truck stop fuel island that needs management's attention? Write it down and let us know.

Now we personally try to be even handed in our reviews and we ask you to do the same. From our perspective, there is always room for improvement, as evidenced by the fact that we've never given a truck stop fuel island review grade of all "5" (excellent) ratings. But even as bad as some of the truck stop fuel island rooms have been, we've never given one all "1" (poor and needs immediate corrective action) ratings either.

We look forward to reading your truck stop fuel island review and publishing it soon! (As always, we value your privacy and will not publish your email address.)

Thanks in advance,

Mike and Vicki Simons





Truck Stop Fuel Island Review
Please note that all fields followed by an asterisk must be filled in.
First Name*
Last Name*
E-mail Address*
Country*
You are a/an...*
Owner Operator
Independent
Company Driver
How many total years of professional driving experience do you have?
What is the name and location of the truck stop fuel island you are reviewing?*
On what date did you get fuel at this truck stop (month, day, year)?*
How did you come to fuel at this location?
Company-supplied fuel solution
Lowest priced fuel on my route
I requested to fuel here
I always fuel at this chain's locations
Fueling here enabled me to get a free shower here
This was the only fuel location on my route
This was an emergency fueling situation
Recommended by another driver
How did you pay for your fuel?
Cash
Credit
Comdata
Other (please explain in comments below)
How long was your wait to get fuel?
No waiting
Less than 10 minutes
11-20 minutes
21-30 minutes
More than 30 minutes
On a scale of 5 (high) to 1 (low), was the fuel island area of your bay clean, devoid of fuel, oil and trash on the ground?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), were the trash barrels empty or had little trash in them?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), was the fuel pump in good working order such that it delivered fuel in a timely manner?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), were the card reader and keypad in good working order?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
Did the transaction require NO additional action from you inside the facility: 5 (high) or 1 (low)?
"5" is excellent;
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), were there sufficient paper towels for checking oil or cleaning?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), was windshield washing fluid present, sufficiently clean and having soap in it for cutting grease, bug guts or road salt?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), was there a long handled squeegee with both sides in good working order for reaching your truck windshield without having to get up on the truck?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), was there a water spigot WITH hose present and in good working order?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
On a scale of 5 (high) to 1 (low), was there an air hose with commercial truck tire pressure available on at least every other bay?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention; and
"1" is poor and needs immediate corrective action.
Were bays with ULSD (ultra low sulfur diesel) well marked: 5 (high); 1 (low); or N/A?
"5" is excellent;
"1" is poor and needs immediate corrective action; and
"N/A" means not applicable (as in ALL the bays had ULSD).
On a scale of 5 (high) to 1 (low), if you had to go inside, what was the friendliness and courtesy of the facility staff, combined with wait time?
"5" is excellent;
"4" is very good;
"3" is average or ok;
"2" is unsatisfactory and needs attention;
"1" is poor and needs immediate corrective action; and
"N/A" means not applicable.
Was there anything else noteworthy about your fuel island experience?
Additional comments

Please enter the word that you see below.





money saving tip

Money saving tip: Chances are good that when you stop at a truck stop to get fuel, you may be interested in getting a shower and spending money on other things, like something to eat, an accessory for your truck, or a personal item.

If you know that the truck stop fuel islands are kept up well, you may have increased confidence that other things at that location are also kept up well and that management values you, their customer. You may be tempted to spend your money there instead of at another location.

If a truck stop fuel island is not maintained well, what else in the facility should you pass by?

Just like the wording you may find in many a company's prospectus, "Past performance is no guarantee of future results." If you had a less-than-desirable truck stop fuel island experience this time -- and you took the time to submit a truck stop fuel island review on this page -- the facility may take your ideas to heart and make things better in the future for all of us.

Remember, if you see a truck stop fuel island review with which you disagree, you are free to submit one of your own.




For more money saving tips besides those on this truck stop fuel island review page, return to our truck stop page or our home page.




Tricks of the TradePreventive MaintenanceTruck OperationsValentine's Day Love to save money?



Nominate Mike & Vicki Simons -- TruckersSavings -- for a social media award in the Shorty Awards!Nominate Mike & Vicki Simons -- TruckersSavings -- for a social media award in the Shorty Awards travel category



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