Fuel Island Review
|Fuel island area was clean, devoid of fuel and oil on ground||2|
|Trash barrels were emptied or had little trash in them||5|
|Fuel pump was in good working order and delivered fuel in a timely manner||5|
|Card reader and keypad was in good working order||5|
|Transaction required no additional action from driver inside the facility||5|
|There were sufficient paper towels for checking oil or cleaning||4|
|Windshield washing fluid was present, was sufficiently clean and had soap in it for cutting grease and bug guts||3|
|There was a long handled squeegee with both sides in good working order for reaching truck windshields without having to get up on the truck||5|
|A water spigot with hose was present and in good working order||5|
|An air hose with commercial truck tire pressure was available on at least every other bay||5|
|Bays with ULSD (ultra low sulfur diesel) were well marked||N/A|
|Friendliness and courtesy of facility staff, combined with wait time||N/A|
"Fuel Island Review Pilot Tennessee Knoxville"
Observation: "Fuel Island Review Pilot Tennessee Knoxville"
On this particular day at the particular time that Mike fueled, there was a very long line of trucks waiting to fuel, backing up to the road. We had about a 15-minute wait to get to the fuel islands. Although aggravating, this aspect of fueling is not taken into account in the grade above.
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