Fuel Island Review
Pilot South Carolina Summerville

This "Fuel Island Review Pilot South Carolina Summerville" is a review of the fuel island at the Pilot Travel Center in Summerville, SC, USA. The contents of this review have been sent through the form on our Fuel Island Review page.

The questions answered below were preceded with grading instructions like this: "On a scale of 5 (high) to 1 (low)..." with this grading scale:

• "5" is excellent;
• "4" is very good;
• "3" is average or ok;
• "2" is unsatisfactory and needs attention;
• "1" is poor and needs immediate corrective action; and
• "N/A" means not applicable.

Unless the reviewer so noted in a text block at the bottom of the form, a specific bay is not identified because we figure that what goes at one bay at a facility will generally be true at all of them.

Fuel Island Review Pilot South Carolina Summerville

Reviewer: Mike Simons

Country: United States

Reviewer is a...: Company Driver

Reviewer's total years of professional driving experience: 10.5

Name and location of truck stop fuel island being reviewed:
Pilot Travel Center, Summerville, SC, I-26, exit 199B

Date fueled at this location: August 9, 2010

How did you come to fuel at this location: Company-supplied fuel solution

How did you pay for your fuel: Comdata

How long was your wait to get fuel: Less than 10 minutes

Grading categories: Fuel Island Review Pilot South Carolina Summerville

Was there anything else noteworthy about your fuel island experience?:

I came to this truck stop for two reasons, first to scale out, then to fuel. This location is extremely poorly laid out with less than a dozen legal parking spaces max. A number of vehicles were clearly parked in the "No Parking" zone right after entering the facility, making it harder to turn in.

After one pulls off the scale, unless one is lucky enough to get one of the few parking spaces, one literally has to pull around the facility and come back in (assuming there is no back up at the fuel bays).

There are only 5 fuel bays and on the night I came through, one of them had bags over the fuel pumps (indicating they weren't working) but there was no other sign (like a barrel or trash can in the middle of the bay) to indicate that it was not working. As it was "open" when I came through, I had the unfortunate experience to pull through the out-of-order bay. So, I had to pull around the facility and back in to the entrance for the third time.

Additional comments::

In my opinion, this truck stop location is a "hole." May Pilot never build another truck stop like this one again!