Fuel Island Review
|Fuel island area was clean, devoid of fuel and oil on ground||4|
|Trash barrels were emptied or had little trash in them||1|
|Fuel pump was in good working order and delivered fuel in a timely manner||5|
|Card reader and keypad was in good working order||5|
|Transaction required no additional action from driver inside the facility||5|
|There were sufficient paper towels for checking oil or cleaning||1|
|Windshield washing fluid was present, was sufficiently clean and had soap in it for cutting grease and bug guts||2|
|There was a long handled squeegee with both sides in good working order for reaching truck windshields without having to get up on the truck||5|
|A water spigot with hose was present and in good working order||1|
|An air hose with commercial truck tire pressure was available on at least every other bay||5|
|Bays with ULSD (ultra low sulfur diesel) were well marked||N/A|
|Friendliness and courtesy of facility staff, combined with wait time||N/A|
"Fuel Island Review Pilot Ohio Circleville"
The exit from all of the fuel bays requires drivers to make a huge serpentine maneuver to the left since the space in front of the bays is impeded by a curb and ditch. If more trucks were exiting at the same time, there might be a problem with being able to get out. Why not just design the exit so that all trucks can leave by going straight forward?
Also, we noticed something that Pilot does in other locations: the trash barrels were capped with lids with swing doors. Are these to keep the fuel island area "aesthetically pleasing"? Or to keep insects from swarming? Or to keep rain out? In our opinion, it hinders the staff from seeing just how full of trash the barrels really are!
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