Fuel Island Review
|Fuel island area was clean, devoid of fuel and oil on ground||4|
|Trash barrels were emptied or had little trash in them||2|
|Fuel pump was in good working order and delivered fuel in a timely manner||5|
|Card reader and keypad was in good working order||5|
|Transaction required no additional action from driver inside the facility||5|
|There were sufficient paper towels for checking oil or cleaning||5|
|Windshield washing fluid was present, was sufficiently clean and had soap in it for cutting grease and bug guts||3|
|There was a long handled squeegee with both sides in good working order for reaching truck windshields without having to get up on the truck||5|
|A water spigot with hose was present and in good working order||5|
|An air hose with commercial truck tire pressure was available on at least every other bay||5|
|Bays with ULSD (ultra low sulfur diesel) were well marked||5|
|Friendliness and courtesy of facility staff, combined with wait time||N/A|
"Fuel Island Review Pilot North Carolina Kannapolis"
Observations: "Fuel Island Review Pilot North Carolina Kannapolis"
This is the first Pilot Travel Center we've ever been to where the ULSD fuel was on alternating fuel bays. This is a most clever idea that helps prevent back-ups of trucks waiting only for a small number of bays on one side or the other of the fueling area.
While the level of the wash water in the buckets was good, and while it looked like the water was pretty clean and blue (like it had good cleaning ability), Mike ended up putting some of our blue Dawn into one of the buckets near his bay. A small squirt of this stuff does wonders and we recommend that Pilot follow Petro's lead in treating their windshield wash water this way.
A strong positive about this facility is the
fact that at least on bays we saw, there were actually hoses on water
faucets so that drivers could rinse their windshields after cleaning
them. And the hoses were sufficiently long enough so that drivers
didn't have to fight to aim them where the water needed to go. Hurray!
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