Fuel Island Review
|Fuel island area was clean, devoid of fuel and oil on ground||5|
|Trash barrels were emptied or had little trash in them||5|
|Fuel pump was in good working order and delivered fuel in a timely manner||3|
|Card reader and keypad was in good working order||5|
|Transaction required no additional action from driver inside the facility||5|
|There were sufficient paper towels for checking oil or cleaning||5|
|Windshield washing fluid was present, was sufficiently clean and had soap in it for cutting grease and bug guts||4|
|There was a long handled squeegee with both sides in good working order for reaching truck windshields without having to get up on the truck||3|
|A water spigot with hose was present and in good working order||1|
|An air hose with commercial truck tire pressure was available on at least every other bay||5|
|Bays with ULSD (ultra low sulfur diesel) were well marked||N/A|
|Friendliness and courtesy of facility staff, combined with wait time||N/A|
"Fuel Island Review Pilot Maryland Hagerstown"
Observations: "Fuel Island Review Pilot Maryland Hagerstown"
The truck entrance into this facility can be a little tricky if you haven't been here before, but it is well marked.
There is more than sufficient room to pull into and out of the bays.
The pump handle lock (to lock the pump in the "on" position) was either broken or missing from the "satellite" pump that Mike used. This meant that Mike had to manually dispense diesel on the passenger side of his truck, a maneuver that he wished had been automatic. This lengthened the amount of time that he spent in the fuel bay, when he could have been washing his truck's windshield, checking the oil and thumping tires. This is the explanation behind the "3" given for that category above.
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