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Double booked loads

by Vicki Simons
(USA)

'Fight' over double bookd load. Image credit: Original from 'City Lights' trailer.

'Fight' over double bookd load. Image credit: Original from 'City Lights' trailer.

A professional truck driver informed us that his company had double booked loads on him for the second time in the last 2-3 weeks. This means that he was assigned to pick up a load at a shipper where the load either had been -- or was going to be -- picked up by another driver.


Not only does this waste the driver's time (and earning power), it hurts the trucking company's operational costs and utilization. Furthermore, it hurts the trucking company's reputation with:
1. the shipper; and
2. the driver.

Turnover in the trucking industry is bad enough already. A trucking company doesn't need to push its drivers out the door with sloppy load assignments. A careful evaluation of the computer program that is being used to assign loads needs to be undertaken to make sure that double booking loads never happens again.

Truckers who are tired of being jerked around by trucking companies who specialize in irregular routes may want to consider looking for truck driving jobs that have dedicated loads and routes.

In the meantime, if the driver doesn't get issued a replacement load right away, he should keep track of the time that he spends waiting on a new load assignment and ask to be compensated for it. He may get turned down, but he most likely won't get anything if he doesn't ask for it.

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